Shipping Policy
Carroll’s® Sausage & Country Store ships Mondays through Wednesdays for a timely delivery. Currently, we ship using Overnight, 2Day®, and (in select areas) Ground shipping options. To evaluate available shipping methods and calculate the cost, a complete and correct street address must be provided before an order may be completed.
We are not able to deliver to P.O. Boxes. Merchandise purchased from this store can only be delivered within the continental United States of America at this time. Perishable items should be delivered within 2-3 business days of shipment. Non-perishable items generally arrive within 7-10 business days of shipment at most locations. Customers will receive an email confirmation once a purchase has shipped.
Refrigerated Shipments
Perishable items such as beef, pork and sausage must be frozen and shipped in refrigerated containers to ensure that all food is preserved during transit. Depending upon your location, certain shipping options may be restricted to guarantee that your food is delivered in a safe and timely manner. To accommodate this additional processing and handling cost, an additional service charge will be placed upon all perishable items.
Separate Shipments
Don’t be alarmed if your complete purchase does not arrive in a single shipment. We often ship items separately. Purchases may be divided into multiple shipments according to weight and the perishable nature of each item.
Refund Policy
Your satisfaction is very important to us. If you are unhappy with your purchase, please contact us and describe your concerns. Refunds are handled on a case by case basis.
Shipping Zones:
Zone 1:
1-5lbs - $20
6-20lbs - $25
21-35lbs - $30
Zone 2:
1-5lbs - $45
6-20lbs - $65
21-35lbs - $85
Zone 3:
1-5lbs - $60
6-20lbs - $85
21-35lbs - $110
Zone 4:
1-5lbs - $85
6-20lbs - $120
21-35lbs - $140
For orders greater than 35 pounds, please call 229.567.2355 to place your order.
Shipping is not available to Hawaii, Puerto Rico, and the Virgin Islands at this time.
District of Columbia (DC) is in Shipping Zone 2.
Important:
- A street address is required for all shipments - no P.O. Boxes.
- NO refunds or replacements of products due to incorrect or incomplete shipping address. Please double check your shipping address.
- NO refunds or replacements of products due to recipient not being available at the time of delivery.
- NO refunds or replacements of products due to failure of recipient to open and properly store the order in a timely manner.